If you are concerned about someone’s behaviour and think they may harm themselves or someone else:
- call 111 or take them to the Accident and Emergency Department (A&E) at your nearest hospital
- phone your nearest hospital, or your district’s psychiatric emergency service or mental health crisis assessment team
- stay with them and help them to stay safe until support arrives.
There are a range of resources and services available to help, including phone numbers, online services and information, and face to face support.
Digital tools and resources
Groov
Groov is an app that you can use to monitor, manage and improve your mental wellbeing by setting daily goals and tracking your progress.
Groov
Small Steps
Small Steps are digital tools to help you maintain wellness, find relief, or get help for yourself, friends or whānau.
Small Steps
Headstrong
Headstrong (including Aroha Chatbot) is a uniquely New Zealand chatbot app designed for young people — it feels like talking with a trusted friend. Download it from the app store on your mobile device.
Headstrong
Wellbeing Support
Wellbeing Support is an online directory to find free mental health and addiction support near you through the Access and Choice programme.
Wellbeing Support
Helplines
There are several helplines you can call if you need to talk to someone.
1737, need to talk?
If you feel anxious, down, a bit overwhelmed, or just need someone to talk to, call or txt 24 hours a day, 7 days a week. 1737 is staffed by a team of paid counsellors who can talk to you if you have mental health or addiction problems.
Depression helpline
The Depression Helpline is a free helpline that you can call or txt 24 hours a day, 7 days a week. It has trained counsellors who can talk you through your problems and suggest help in your area.
Youthline
Any young person in New Zealand, or anyone supporting a young person, can call Youthline for help 24 hours a day, 7 days a week. You can txt between 8am and midnight. You can chat online with a counsellor from 5pm to 9pm through the Youthline website. You can also email any time.
The Lowdown
The Lowdown team are an experienced group of counsellors. They are available 24 hours a day, 7 days a week. You can contact them any time by txt or by email from their website.
General alcohol drug helpline
